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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Fialko

Matthew Fialko

February 19, 2026

5  out of  5
rating by Matthew Fialko
"Lydia did great"
We responded:
"Matthew, thank you for the kind review. Lydia works hard to make sure we provide great service to our customer. Super happy to hear you were pleased with her service. Welcome to the Pauley Farm!"
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Kenneth Mcdaniel

February 18, 2026

5  out of  5
rating by Kenneth Mcdaniel
"Quick quote, great service, cheap rates."
We responded:
"Kenneth, thank you for the kind review. Happy to hear you found our process quick and easy! Glad we were able to save you money on top of that! Welcome to the Pauley Farm!"
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Matt Dotson

February 18, 2026

5  out of  5
rating by Matt Dotson
"I requested coverage for home and auto with the intention of just compare pricing. Lydia called and went over everything, was very thorough and knowledgeable and had helpful suggestions. She was spot on throughout the whole interaction A+ customer service!"
We responded:
"Matt, appreciate the kind response. Our goal is not to just throw pricing out to beat the competitor, our goal is to personal your plan to the correct coverages that fits your needs. Super happy to hear she did that for you!"
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Hayden Bricker

February 16, 2026

5  out of  5
rating by Hayden Bricker
"Lydia was very knowledgeable, friendly and helpful with all my questions!! She saved me over 500.00 in finding exactly the policy I needed for myself and my family!! She was even able to find me a better deal with my renter’s policy being added in with it! I would highly recommend her for any of your insurance needs! Thanks so much , Lydia !!"
We responded:
"Hayden, thank you for the kind review. I am super glad to hear Lydia was able to find you great coverages while saving you money. Please let anyone know to give us a call if we can help them as well. Welcome to the Pauley Farm!"
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Dorothy Traylor

February 3, 2026

5  out of  5
rating by Dorothy Traylor
"Really sweet and understanding, really a pleasure. Would definitely recommend"
We responded:
"Dorothy, thank you so much for the kind review. I am happy we were able to provide you with top tier service! If there is anything else you need, please let us know! Welcome to the Pauley Farm!"
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Marty SCHLABACH

January 30, 2026

5  out of  5
rating by Marty SCHLABACH
"Lydia and staff worked very hard to find a suitable solution to my insurance needs. so far so good, Hope all continues well!"
We responded:
"Marty, glad to hear Lydia did such a great job on your insurance. We pride ourselves not only on first interaction customer service, but life long top tier customer service. Happy to have you onboard! Welcome to the Pauley Farm!"
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Abigail Kaufman

January 29, 2026

5  out of  5
rating by Abigail Kaufman
"Kyle and his team are AMAZING!! They are so flexible and get you the best products that fit your life perfectly. They answer all questions and are willing to get to know you personally and not look at you as a number. Highly recommend!!"
We responded:
"Abigail, thank you so much for the kind review. It is customers like you who state that all of our hard work providing top notch customer service, make all of our days worth it. Thank you for your continued business! "
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Tim Dennison

January 22, 2026

5  out of  5
rating by Tim Dennison
"Lydia helped me get my Auto and renters policy back in December. Saved me some money too."
We responded:
"Tim,
Thank you for the kind 5 star review. Our goal is to provide high-quality customer service for your insurance needs. I am happy to hear we were able to succeed and help you. Welcome to the Pauley Farm!"
Profile photo of Beth Gilcher

Beth Gilcher

January 16, 2026

5  out of  5
rating by Beth Gilcher
"Ray Myers reached out to me about switching auto insurance after I had completed an online survey about lowering auto insurance. He was so kind and patient; answering all my questions thoroughly and honestly. I appreciated his knowledge and expertise. He looked over my previous carrier's coverage and we compared to be sure I was getting the same coverage. We even bundled home and auto so I could save more money! I would definitely recommend Kyle Pauley insurance to anyone!"
We responded:
"Beth,
Thank you so much for the kind review! Super happy to hear Ray was able to show you the benefit of having a local agency to explain home and auto coverages! Welcome to the Pauley Farm!"
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casey hord

January 13, 2026

5  out of  5
rating by casey hord
"Best person you could ever get insurance from. I love them and hopefully I stay with them forever. As long as they keep doing me right I will stick with them. Thank you for all your guys's help"
We responded:
"Casey,
Thank you so much for the kind review. Super happy to cover your home and auto! Welcome to the Pauley Farm!"
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Cheryl Young

January 12, 2026

5  out of  5
rating by Cheryl Young
"Very helpful. Very friendly. Saved me money off my insurance."
We responded:
"Cheryl,
Thank you so much for the kind review. Glad we were able to get you better coverages and save you money. Thank you for supporting local. Welcome to the Pauley Farm!"
Profile photo of Yolanda Rivers

Yolanda Rivers

January 7, 2026

5  out of  5
rating by Yolanda Rivers
"Lydia was very helpful! She went above and beyond to make sure I was happy with the policy I purchased. I look forward to working with Lydia in the near future❤️"
We responded:
"Yolanda,
Thank you for the great review! I am super happy Lydia was able to help you get into good coverages! Welcome to the Pauley Farm!"
Profile photo of Ashley Littleton

Ashley Littleton

January 6, 2026

5  out of  5
rating by Ashley Littleton
"Ray was so helpful and thorough with setting up car & renters insurance! Pretty much cut my bill in half for more coverage when I switched! The rest of the staff I spoke with was extremely sweet and were able to answer any and all questions whenever I call in! Thanks guys!!"
We responded:
"Ashley, thank you so much for the kind review. Super happy Ray was able to help you out with switching your auto and renters! Welcome to the Pauley Farm!"
Profile photo of Bambi Shirk

Bambi Shirk

January 5, 2026

5  out of  5
rating by Bambi Shirk
"Lydia was amazing. She helped us get better insurance."
We responded:
"Bambi, thank you for the kind review. Glad Lydia was able to help with your home and auto insurance. Every customer we take time to truly personalize their coverage and I am happy to hear she did a good job of that. Welcome to the Pauley Farm!"
Profile photo of Marcella Lister

Marcella Lister

December 27, 2025

5  out of  5
rating by Marcella Lister
"Ray at your agency made it so simple to get my home and auto bundled at a great price with no hassles. Will definitely recommend your company."
We responded:
"Marcella, thank you so much for the kind words. Ray is a great asset and I am glad he was able to get you auto and home protected! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Kevin McHenry

Kevin McHenry

December 23, 2025

5  out of  5
rating by Kevin McHenry
"Lydia at Kyle Pauley State Farm was fantastic to work with. She made getting my renter’s policy set up quick and easy, explained everything clearly, and was very responsive the whole time. I really appreciated how smooth she made the process and how professional yet friendly she was. Highly recommend working with Lydia and this office!"
We responded:
"Kevin,
Thank you for the kind review. Here at Kyle Pauley State Farm, we pride ourselves to make sure we fully explain coverages and make sure that it fits everyone needs in a timely fashion. Happy to have you on board. Welcome to the Pauley Farm!"
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Laura Chastain

December 22, 2025

5  out of  5
rating by Laura Chastain
"Fast and they were so polite. And I got my assurance even cheaper than any other. Thank you so much, I Will tell everybody about you.
Yes Lidya , was awesome.. She made sure I got my lowest quote thank you so much for her"
We responded:
"Laura, thank you very much for the kind review! We are dedicated to quick but wonderful service! Thank you for supporting local for your insurance. Welcome to the Pauley Farm!"
Profile photo of Ann Smith

Ann Smith

December 3, 2025

5  out of  5
rating by Ann Smith
"I was very excited and proud to be at the (adult) point in life to have House Insurance. And thanks to Mr. Pauley The DeLongs can rest a little better at night ."
We responded:
"Thank you for the great review! We are super grateful to be the ones to help you secure your home insurance. We love to see all ages and points of life and find solutions to help customers through it. Welcome to the Pauley Farm!"
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Ryan Leynaud

November 26, 2025

5  out of  5
rating by Ryan Leynaud
"Great experience from start to finish! They were extremely helpful and took the time to answer every question I had. The quote they gave me was very competitive, and the whole process was quick and completely hassle-free. They even helped cancel my old policy, which made everything so much easier. Highly recommend, excellent service!"
We responded:
"Ryan,
Thank you so much for for the kind review. We appreciate the opportunity to quote your home and auto! We are grateful the pricing was competitive and we were able to gain your business. Welcome to the Pauley Farm!"
Profile photo of Chloee House

Chloee House

November 19, 2025

5  out of  5
rating by Chloee House
"Ray Myers was awesome he helped me get the auto insurance i needed for my car and it was in my budget i would recommend him to everyone hes really great!!"
We responded:
"Chloee, thank you for the kind review. Super happy Ray was able to provide the needs you were looking for while keeping you in budget. Welcome to the Farm!"
Profile photo of Tim Tadijanac

Tim Tadijanac

November 12, 2025

5  out of  5
rating by Tim Tadijanac
"Been a customer for 15+ years.
ALWAYS fast and friendly service.
Love my State Farm Family"
We responded:
"Tim, greatly appreciate the kind review. It has been a pleasure continuing to work with you! Thank you for your business "
Profile photo of Marcia Wolf

Marcia Wolf

November 10, 2025

5  out of  5
rating by Marcia Wolf
"Claire was beyond helpful. Every detail was explained thourghly. Time was no nissue.. it felt more like sitting down with a friend. Not a business venture."
We responded:
"Marcia, we are super happy to hear this feedback. Customer service is first and foremost so I am glad you witnessed that today! Thank you very much for your business and your review of Claire. Welcome to the Farm!"
Profile photo of Heather Glasener

Heather Glasener

November 8, 2025

5  out of  5
rating by Heather Glasener
"Claire W was very helpful and so nice . Thank you for the quick service ."
We responded:
"Heather, thank you for the kind review. We appreciate you taking time to show appreciation of the staff. Super happy to hear Claire did a nice job taking care of you! Welcome to the Farm!"
Profile photo of Jeremy Kaiser

Jeremy Kaiser

November 3, 2025

5  out of  5
rating by Jeremy Kaiser
"Amazing insurance. Kyle helps out with everything, as well just calls to tell me my insurance went down. Amazing communication."
We responded:
"Jeremy,
Thank you for the kind review. Happy to help in anyway we can. We love the calls that we get to tell about auto and home decreases as well! Thank you for trusting us with your insurance needs!"
Profile photo of Marilyn Ritchie

Marilyn Ritchie

October 29, 2025

5  out of  5
rating by Marilyn Ritchie
"I find that Kyle and his staff are always professional and knowledgeable .Never had an issue they couldn't find the answer to.. Always very pleasant and helpful. If you are looking for a new insurance agent, I'd recommend these folks."
We responded:
"Marilyn, thank you so much for for the kind review! We are so lucky to have you as a customer! Thank you for trusting us with all your insurance needs!"