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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of james stout

james stout

May 8, 2026

5  out of  5
rating by james stout
"My wife and I truly appreciated the way that Kyle and Lydia listened to our needs and got us the coverage we need, and treated us like we were friends. We would recommend them to anyone who needs insurance. The entire staff is great."
We responded:
"James, thank you for the great review. We always try to show we truly care and I am glad you experience and appreciated that. Welcome to the Pauley Farm!"
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Brandy Robenault

May 7, 2026

5  out of  5
rating by Brandy Robenault
"Chris was so helpful answered all of my questions and had my insurance coverage within 15 mins!"
We responded:
"Brandy, thank you so much for the kind review. Super happy Chris did a good job explaining coverages and did it quickly for you as well! Welcome to the Pauley Farm?"
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Jami Detillion

May 7, 2026

5  out of  5
rating by Jami Detillion
"Lydia was so kind and truly cared that I was getting the best coverage for my budget. She listened and never made me feel uncomfortable or stupid for not understanding certain things. I am highly impressed with her knowledge and how much she cares for her customers."
We responded:
"Jami, thank you for the great review. Glad Lydia did an amazing job explaining the importance of your coverage. We love to hear you found value in the agency. Welcome to the Pauley Farm!"
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Barbara Coleman

May 5, 2026

5  out of  5
rating by Barbara Coleman
"I spoke with one of the Agents at this office Chris he was sooo Professional and easy to talk to, he gave me a chance to ask questions and tell him what I needed. He went over everything with me and it did not take long. I WAS SOLD. Great People At This Office. I GIVE THEM MORE THAN A 5 THEY DESERVE A 10. Thanks from Barbara Ann Coleman"
We responded:
"Barbara, what a great review! Super happy to hear your great experience with Chris and this agency! We appreciate your busy! Welcome to the Pauley Farm!"
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Dassa Dash

May 1, 2026

5  out of  5
rating by Dassa Dash
"10/10 I’m 19 insurance is high they help me get the lowest rate I could find! Great Communication! No complaints at all"
We responded:
"Thank you so much for the kind review! We love being able to offer affordable rates especially when starting out and a budget is important. We appreciate your business. Welcome to the Pauley Farm!"
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Jasmine Shira

April 30, 2026

5  out of  5
rating by Jasmine Shira
"Chris helped us get a great auto quote for our Insurance. Thanks to him we're saving money! I would recommend him to anyone!"
We responded:
"Jasmine, thank you so much for the kind review! I am happy to hear Chris did a nice job while also saving you money. Welcome to the Pauley Farm!"
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Porsche Ernsberger

April 28, 2026

5  out of  5
rating by Porsche Ernsberger
"The checked on me and was patient when I wasn’t ready to switch yet. They got me the best deal. Thank you Claire & Lydia for being the best"
We responded:
"Porsche, thank you for the great review. We are super happy to have you onboard and love to hear Lydia and Claire took good care of you! Welcome to the Pauley Farm!"
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ford wagner

April 24, 2026

5  out of  5
rating by ford wagner
"Kyle was very quick and professional. He didn’t try to upsell me. He knew what I was asking for and my budget. and was able to find me the best deal possible."
We responded:
"Ford, great working with you. I am super happy we were able to get you much better coverage than you were expecting and still be below budget! Thank you for your business! Welcome to the Pauley Farm!"
Profile photo of Kamryn Gordon

Kamryn Gordon

April 23, 2026

5  out of  5
rating by Kamryn Gordon
"Chris worked with me and helped me get affordable auto insurance. Highly recommend"
We responded:
"Thank you for the kind review. Our goal is to make it an easy experience while showing you the true value of insurance. I am happy to hear Chris was able to achieve that for you. Welcome to the Pauley Farm!"
Profile photo of Paul Miller

Paul Miller

April 17, 2026

5  out of  5
rating by Paul Miller
"The service was great! Easy, and fast! I received a great deal, on the coverage that I selected. Chris, was very professional, and courteous. I would recommend, their services, to anyone, looking for automobile, or any other type of insurance coverage."
We responded:
"Paul, Thank you very much for the kind review. We are happy to hear Chris did a nice job covering your home and autos! We love hearing the positive experience you received ! Welcome to the Pauley Farm"
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Kristina Guerrero

April 10, 2026

5  out of  5
rating by Kristina Guerrero
"Very friendly staff and way cheaper pricing than what I was paying before switching to them!"
We responded:
"Kristina, super happy to see your great experience with us. We are glad to be able to provide great coverages for lower cost! Welcome to the Pauley Farm!"
Profile photo of Shawn Shelton

Shawn Shelton

April 7, 2026

5  out of  5
rating by Shawn Shelton
"Lydia was very helpful and saved us significant money on our home and auto policies, even though we had been with our previous insurance over 15 years. Great experience and great savings."
We responded:
"Shawn, thank you for the kind review! Super happy Lydia was able to provide good customer service and great coverages, all while saving you money. We are excited to have you on board. Welcome to the Pauley Farm!"
Profile photo of Joshua Shaum

Joshua Shaum

April 6, 2026

5  out of  5
rating by Joshua Shaum
"I had a great experience with getting my insurance switched over. Chris Pugh saved me close to 50 dollars per month to cover me and my wife's car. We had state minimum and he was able to get me way more coverage at a way better price! It was very helpful going into the office and getting my current coverage and past coverage explained side by side with an actual agent vs doing everything online by myself and having so much guesswork on what coverage I had. Thanks for the great experience!"
We responded:
"Joshua, thank you very much for the kind review. We are super happy to hear Chris did a great job for you! Having a local agent is super important and glad he was able to provide that value as well. Welcome to the Pauley Farm!"
Profile photo of Sherrie Lyons

Sherrie Lyons

March 28, 2026

5  out of  5
rating by Sherrie Lyons
"My husband & I worked with Chris Pugh to switch our insurance over to join the State Farm Family. Chris was great to work with from the very beginning he was quick to get us the quotes, good at explaining each policy, answering our questions & saving us money!!!!! He made everything so easy!"
We responded:
"Sherrie, thank you so much for the kind review. Super happy to hear Chris took the time to explain coverages and find a coverage that fit your needs while saving you money! Welcome to the Pauley Farm!"
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Nola Y

March 25, 2026

5  out of  5
rating by Nola Y
"Chris was so helpful, and got me a great price. Would definitely recommend to anyone looking for new coverage."
We responded:
"Nola, thank you so much for the kind review. Happy to hear Chris did a good job for you! Please let us know if there is anyone else we can also help! Welcome to the Pauley Farm!"
Profile photo of Tondalea Frazee

Tondalea Frazee

March 16, 2026

5  out of  5
rating by Tondalea Frazee
"I worked with Lydia. She was great to work with. Very helpful and found me a good rate."
We responded:
"Tondalea, thank you so much for the kind review. We are happy Lydia was able to provide good coverage for a great price! Welcome to the Pauley Farm!"
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yapj

March 12, 2026

5  out of  5
rating by yapj
"Lydia was AMAZING! She worked with my busy schedule and gave me various convenient ways to communicate with her (call, text, email). If you want wonderful customer service and insurance at a GREAT price, call Kyle Pauley State Farm and ask for Lydia!"
We responded:
"Thank you so much for the great review. Where we love meeting people in person, we know that does not always accommodate everyone’s schedule. Happy to hear you were offered just a few of the many options we are able to use to meet people when convenient. Welcome to the Pauley Farm!"
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Theresa Clingan

March 10, 2026

5  out of  5
rating by Theresa Clingan
"Lydia and Claire were very knowledgeable on what we actually needed for our family. Very friendly."
We responded:
"Theresa, thank you for the great review. We are super happy to have your family as part of our State Farm family. Glad you got to experience the good service our team provides as Claire and Lydia work very hard to make it a good experience, and we are happy you see that. Welcome to the Pauley Farm!"
Profile photo of James Diggs

James Diggs

March 10, 2026

5  out of  5
rating by James Diggs
"I had Lydia as a agent with state farm. She was very clear of the premium plans and helped me understand the information that could save me in the future. I've learned so much with her in depth knowledge. Thanks for helping me choose the right plan for my vehicle. I saved alot with state farm"
We responded:
"James, thank you for the great review. We are happy to hear your positive experience with Lydia. Our goals are not just to sell home and auto insurance, it is to truly understand our customers needs and customize a plan that fits them. Happy to hear we were able to do that for you while saving money! Welcome to the Pauley Farm"
Profile photo of Paul Horten

Paul Horten

March 9, 2026

5  out of  5
rating by Paul Horten
"Lydia did an amazing job explaining the different insurance policies! She helped me understand what I should be getting and how important it can be! She was very respectful and helpful through the whole interaction! Doesn’t come off pushy she helps you and allows you to made the decision! Thank you"
We responded:
"Paul, Thank you for the kind review. We are super happy to hear you valued your conversation with Lydia and she did a good job explaining the importance of coverages. Happy to have you onboard. Welcome to the Pauley Farm!"
Profile photo of Atenas Ramirez

Atenas Ramirez

March 4, 2026

5  out of  5
rating by Atenas Ramirez
"Great customer service ! Helped me with all my questions."
We responded:
"Thank you so much for the kind review. We take pride in being helpful and knowledgeable and I am glad that came across! Welcome to the Pauley Farm!"
Profile photo of Ariel Burkey

Ariel Burkey

March 3, 2026

5  out of  5
rating by Ariel Burkey
"Great experience! I spoke with Lydia and she was so so helpful. As a young adult she was very helpful in explaining everything to me, as opposed to just throwing numbers at me (which is what happened when I called other places). She was able to make a plan that fit my situation best and made it as low as she could for me. Lydia was very considerate knowing that she was talking to someone new to the adult world and thoroughly explained everything I would need and answered every question I had kindly and thoughtfully. I highly recommend speaking with her to anyone who may have lots of questions or finds it helpful to have things explained to them!"
We responded:
"Ariel, Thank you so much for the great review! Super happy to hear that Lydia took the time to truly look at your situation and fit coverages for your needs. Our goal is to truly customize plans to your needs! Welcome to the Pauley Farm!"
Profile photo of Christy Barnes

Christy Barnes

February 28, 2026

5  out of  5
rating by Christy Barnes
"Wow! Lydia was fantastic to work with. She was highly knowledgeable, easy to work with, and made the whole process quick and simple. My monthly payment is less than half of what I was paying. Thank you so much!!"
We responded:
"Christy, Super happy to hear such a positive review! Lydia is a huge asset to the office and I am glad you see that also! We love being able to take care of customers when convenient for them essentially when we save you money! Welcome to the Pauley Farm!"
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Big Dub

February 24, 2026

5  out of  5
rating by Big Dub
"Lydia has gone above and beyond for me throughout my entire insurance policy process. Any hiccups or hurdles have been handled with ease. Thank you!"
We responded:
"We appreciate the kind words review. Insurance is not a “set and forget” type of thing. We make sure to go over details and continuously review to make sure the appropriate coverages are provided for your needs. Thank you trusting in us to provide those needs!"
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Misty Brant

February 24, 2026

5  out of  5
rating by Misty Brant
"Lowered our insurance and with more coverage"
We responded:
"Misty, Thank you for the 5 star review. Super happy we were able to provide better coverages for less money! Let us know any other way we can help. Welcome to the Pauley Farm!"