Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clyde Stotts

Clyde Stotts

July 9, 2026

5  out of  5
rating by Clyde Stotts
"Chris took care of my online inquiry and was able to pull it up when I came into office. He showed the professional attitude I expected and was thorough in his job. I will recommend his services to future clients ."
Profile photo of Nancy

Nancy

July 9, 2026

5  out of  5
rating by Nancy
"I was involved in a hit and run.when i called to report it everything was explained on what I should do."
Profile photo of Marie Liggett

Marie Liggett

July 6, 2026

5  out of  5
rating by Marie Liggett
"I had the pleasure of talking to Lydia today. She was very friendly, and explained everything to me. She even got this elder lady a better car insurance and renters insurance payment under $100. Thank you for that. I will surely be recommending them to my friends and family. I will swing by this week some time to see you all and get a cookie 🍪. Lol 😆 Marie Liggett"
Profile photo of Lauren Stone

Lauren Stone

July 3, 2026

5  out of  5
rating by Lauren Stone
"Kyle is always great! I appreciate him and all of his help"
Profile photo of Floyd Deighton

Floyd Deighton

July 2, 2026

5  out of  5
rating by Floyd Deighton
"Lydia was great on getting me a great rate for auto insurance."
Profile photo of Nicholas Cone

Nicholas Cone

July 2, 2026

5  out of  5
rating by Nicholas Cone
"Kyle and his team are very professional and great to work with."
Profile photo of Julie Fellure

Julie Fellure

July 1, 2026

5  out of  5
rating by Julie Fellure
"I had Chris Pugh as an agent and he was hands down very personable, knowledgeable, and precise. I had left after 13 years and came back and I am so happy that I did! I will recommend him to anyone who needs it!"
Profile photo of Khaos Edge

Khaos Edge

June 12, 2026

5  out of  5
rating by Khaos Edge
"Chris gave me a call when I was searching through different companies and went over everything that he would be able to get me and I was sold. He was very thorough and made sure I knew what I was getting for my money and what options I would have available to me down the line. I moved from the company previously but he was able to get me back."
Profile photo of Michael Murray

Michael Murray

June 11, 2026

5  out of  5
rating by Michael Murray
"Great service, knowledgeable and polite. Thanks Chris!!"
Profile photo of Vallen Savage

Vallen Savage

June 10, 2026

5  out of  5
rating by Vallen Savage
"I worked with Lydia. Very pleased with her costumer service!!"
We responded:
"Vallen, thank you for the great review. We are glad to hear Lydia took good care of you for your car and home! Welcome to the Pauley Farm!"
Profile photo of Brenda Patron

Brenda Patron

June 9, 2026

5  out of  5
rating by Brenda Patron
"Lydia was amazing..."
We responded:
"Brenda, Thank you for the great review. We agree that Lydia is amazing. She takes the time too show she truly cares and reviews coverages and shows the benefits to customers! Welcome to the Pauley farm!"
Profile photo of Nkem Davinis

Nkem Davinis

June 5, 2026

5  out of  5
rating by Nkem Davinis
"I'm free comfortable to work with you guys let's continue the relationship like this thanks"
We responded:
"Thank you for the great review! We hope to continue to provide great and comfortable service for many years to come. Welcome to the Pauley Farm!"
Profile photo of teresa miller

teresa miller

June 5, 2026

5  out of  5
rating by teresa miller
"Kyle was very helpful, and gave us best deals for the whole family"
We responded:
"Thank you for the great review! We are super excited to have you on board and be able to provide you with great coverages! Welcome to the Pauley Farm!"
Profile photo of Jalyn Green

Jalyn Green

June 3, 2026

5  out of  5
rating by Jalyn Green
"Chris was extremely helpful with getting me a new home and auto policy."
We responded:
"Thank you for your kind review of State Farm Agent Kyle Pauley’s Team. We appreciate it!"
Profile photo of Krissy Duty

Krissy Duty

June 1, 2026

5  out of  5
rating by Krissy Duty
"Lydia and Kyle have been nothing but amazing. Got me the best deal and I shopped everywhere"
We responded:
"Krissy, thank you for the great review! Happy to hear our excellent service doesn’t go unnoticed, and all while getting the best price out there! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Reece B

Reece B

May 28, 2026

5  out of  5
rating by Reece B
"Lydia was very helpful and transparent with me, really appreciate her and her help. She did a great job walking me through the setup process. 10/10 and on the cheaper side."
We responded:
"Reece, thank you for the great review! Lydia is a huge asset and I’m glad she showed you that. Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Allie Melton

Allie Melton

May 26, 2026

5  out of  5
rating by Allie Melton
"Lydia was such a pleasure to do business with, super nice, and very helpful 😊 and as I can see Lydia is killing it in the Google reviews! Way to go Lydia! You are so great ❤️"
We responded:
"Allie, thank you for the great review! As you pointed out, we love when people like yourself, leave reviews and Lydia does such a nice job that it shows on all her positive reviews! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Gavin Wakefield

Gavin Wakefield

May 26, 2026

5  out of  5
rating by Gavin Wakefield
"Very quick call, got down to business and got a quote within my budget. Amazing!! Thank you Lydia!"
We responded:
"Gavin, thank you for the great review. Super happy Lydia did a quick ,but most importantly, good job fitting your coverages within your budget. Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Ty

Ty

May 23, 2026

5  out of  5
rating by Ty
"Kyle and Lydia worked with me were very patient with my chaotic schedule.
They worked to get me the best deals.
I appreciate how we were able to communicate my needs through texts while I was busy and trying to decide on a coverage."
We responded:
"Thank you very much for the kind review! We try to accommodate all schedules and we are happy we were able to with you also! Thank you for your business! Welcome to the Pauley Farm!"
Profile photo of Gage Hart

Gage Hart

May 22, 2026

5  out of  5
rating by Gage Hart
"Super kind and helpful! Broke down all the details so it was simple and easy to understand"
We responded:
"Gage, thank you so much for the kind review. Super happy you enjoyed the easy and complete process we try to provide to understand the importance of your coverages. Welcome to the Pauley Farm!"
Profile photo of Sarath Chandra

Sarath Chandra

May 21, 2026

5  out of  5
rating by Sarath Chandra
"Kyle Pauley and his team (especially Lydia) are excellent. From my initial contact to ongoing needs, they have provided exceptional service."
We responded:
"Sarath, thank you for the great review! We love when customers recognize the good customer service we strive so hard for! Welcome to the Pauley Farm!"
Profile photo of james stout

james stout

May 8, 2026

5  out of  5
rating by james stout
"My wife and I truly appreciated the way that Kyle and Lydia listened to our needs and got us the coverage we need, and treated us like we were friends. We would recommend them to anyone who needs insurance. The entire staff is great."
We responded:
"James, thank you for the great review. We always try to show we truly care and I am glad you experience and appreciated that. Welcome to the Pauley Farm!"
Profile photo of Brandy Robenault

Brandy Robenault

May 7, 2026

5  out of  5
rating by Brandy Robenault
"Chris was so helpful answered all of my questions and had my insurance coverage within 15 mins!"
We responded:
"Brandy, thank you so much for the kind review. Super happy Chris did a good job explaining coverages and did it quickly for you as well! Welcome to the Pauley Farm?"
Profile photo of Jami Detillion

Jami Detillion

May 7, 2026

5  out of  5
rating by Jami Detillion
"Lydia was so kind and truly cared that I was getting the best coverage for my budget. She listened and never made me feel uncomfortable or stupid for not understanding certain things. I am highly impressed with her knowledge and how much she cares for her customers."
We responded:
"Jami, thank you for the great review. Glad Lydia did an amazing job explaining the importance of your coverage. We love to hear you found value in the agency. Welcome to the Pauley Farm!"
Profile photo of Barbara Coleman

Barbara Coleman

May 5, 2026

5  out of  5
rating by Barbara Coleman
"I spoke with one of the Agents at this office Chris he was sooo Professional and easy to talk to, he gave me a chance to ask questions and tell him what I needed. He went over everything with me and it did not take long. I WAS SOLD. Great People At This Office.
I GIVE THEM MORE THAN A 5 THEY DESERVE A 10.
Thanks from Barbara Ann Coleman"
We responded:
"Barbara, what a great review! Super happy to hear your great experience with Chris and this agency! We appreciate your busy! Welcome to the Pauley Farm!"